Microsoft 365
Administration and support for the Microsoft services your employees use for email, files, collaboration and identity.
A clearer way to manage microsoft 365.
Microsoft 365 becomes more important as your team grows. We help keep users, mailboxes, licensing, MFA, Teams, OneDrive and routine administration organized so the business owner is not the default Microsoft administrator.
Coverage built around the agreed scope.
Specific tools and responsibilities are documented in your service order before onboarding.
User administration
Create, disable and update user accounts and access.
Exchange & Outlook
Mailbox setup, common delivery issues and Outlook support.
Licensing
Help assign appropriate Microsoft licenses to active users.
MFA & sign-in
Assist with multi-factor authentication and account access issues.
OneDrive
Basic setup, synchronization and user support.
Teams
Meeting, sign-in and common collaboration support.
Shared mailboxes
Setup and permission assistance for shared business addresses.
Onboarding/offboarding
Repeatable account setup and removal workflows.
Tenant documentation
Document the key settings, domains and administrative contacts we manage.
Know what is included—and what is not.
Typically included when contracted
- Routine user and mailbox administration where contracted
- Common Microsoft 365 troubleshooting
- MFA and access assistance
- License assignment changes
- Basic tenant documentation
Usually separate or project work
- Microsoft license cost unless specifically resold
- Large tenant migrations
- Complex SharePoint architecture
- Custom Power Platform development
- Microsoft outages or third-party service failures
We scope service after seeing the environment.
That prevents you from paying for things you do not need and prevents us from pretending every business is identical.
